Our Answers To
Frequently Asked Questions
At August Healthcare at Wilmington, children are welcome to visit with their loved ones, we do require that everyone visiting wear a mask while in the facility.
We absolutely allow families to take their loved ones’ laundry home if they choose to do so. For your convenience we also offer laundry services to all of our residents and we ask that you please label the clothing with your loved one’s name in a sharpie or similar marker so that we can ensure it gets returned timely.
We encourage seasonal appropriate clothing when coming to the facility, we also always encourage non-skid socks and a light sweater regardless of the season.
For your convenience, our facility offers a Resident Fund Management System through Capital One bank. In order to secure your funds, this account is opened in your name at our facility and held in an interest bearing account, you will be able to access your funds at any time. Please stop by and speak to our knowledgeable business office who will be able to answer any question in regards to this safe and easy way to set up banking at our facility.
We have physicians in the facility or their nurse practitioners at least four times a week. They are also always on call if needed and responsive to families.